Terrarium

**Return and Refund Policy**

At Lady Bird Plants we want you to be completely satisfied with your purchase. If for any reason you are not, please review our return and refund policy below.

**Returns:**
- You may return items within 30 days of purchase.
- Items must be in their original condition, unused, and in the original packaging.
- Some items may be final sale and cannot be returned. Please check the product description for more details.

**How to Return:**
1. Contact our customer service team at to initiate a return.
2. We will provide you with a return authorization and instructions for returning your item.
3. Please pack the item securely and include your original receipt or packing slip.

**Refunds:**
- Once we receive your returned item, we will inspect it and process your refund, which will be issued to your original payment method.
- Please allow  5-7 business days for the refund to reflect in your account.

**Exchanges:**
- If you would like to exchange an item for a different size or color, please follow the return procedure above and then place a new order for the desired item.

If you have any questions or concerns regarding your return or refund, please reach out to our customer service team for assistance.

Thank you for shopping with us!

**Shipping Policy****

1. Shipping Methods:** We offer a variety of shipping options to meet your needs, including standard, expedited, and express shipping. During the checkout process, you can select the method that best suits your timeline and budget.

**2. Processing Time:** All orders are processed within 1-3 business days. You will receive a confirmation email once your order has been shipped.

**3. Shipping Costs:** Shipping costs are calculated at checkout based on the selected shipping method and the total weight of your order. We strive to offer competitive rates and may provide free shipping promotions occasionally.

**4. Delivery Times:** Delivery times vary based on the shipping method chosen. Standard shipping typically takes 5-7 business days, while expedited and express options provide faster delivery. Please note that delivery times may be affected by external factors such as weather conditions or holidays.

**5. Packaging:** We take great care in packaging your items securely to ensure they arrive in perfect condition. Our packaging materials are environmentally friendly whenever possible.

**6. Order Tracking:** Once your order has shipped, you will receive a tracking number via email, allowing you to monitor the progress of your delivery.

**7. Issues with Deliveries:** If your order does not arrive within the expected time frame, or if there are any issues with your delivery, please contact our customer service team for assistance.**8. International Shipping:** We offer international shipping to select countries. Please note that additional customs fees or duties may apply and are the responsibility of the customer.If you have any further questions about our shipping policy, feel free to reach out to our customer service team. Thank you for shopping with us!I'm a shipping policy. I'm a great place to add more information about your shipping methods, packaging and cost. Providing straightforward information about your shipping policy is a great way to build trust and reassure your customers that they can buy from you with confidence.